Last updated: 1 November 2026
Edureva offers digital educational resources for self-paced computer learning. This page explains delivery when an available guide is purchased.
Digital format only
Our guide listings identify English-language PDF as the intended digital format. There is no physical book, parcel, shipping charge or classroom booking. The individual product page identifies the actual file format, requirements and any access limits before purchase. A compatible PDF reader, an internet connection for download and enough device storage are required. Any third-party software discussed in a guide must be obtained separately.
Download access
For a guide with an available file, download access is released after successful payment and order processing. An order that is pending, failed or unpaid does not qualify for download access. We do not release a placeholder or empty file in place of the advertised guide.
Where to find your guide
- Complete checkout for a guide that is available for purchase.
- Check the order confirmation or completion email sent to the email address used at checkout.
- Use the download link provided for the purchased resource.
- If you have an account associated with the order, you can also find the available link under My Account → Downloads.
Save a personal copy in a safe location. Download links are intended for the purchaser and must not be shared publicly. If a particular guide has a download count or access period, this will be disclosed before purchase and in the download information.
If an email does not arrive
Confirm that the checkout email address was entered correctly and check spam or junk folders. Account customers should check the order and Downloads area. Contact support with your order number and purchase email if you still need help. We may verify ownership before changing an email address or restoring access.
If a link or file does not work
Tell us which guide is affected, the device or PDF application involved and the error message. Do not share a private download link in a public post. We will check the order and file and help resolve the issue. If the content is defective or cannot be supplied, the Refund Policy and your applicable consumer rights govern the remedy.
International availability
Digital access does not require a shipping address for physical delivery. Availability may still be limited by payment-provider rules, applicable law or technical restrictions. We do not promise that payment will be supported in every country. Any restrictions relevant to a purchase will be shown before payment is accepted.
Updates and support
A purchase covers the resource described at the time of order. Ongoing updates, tutoring or lifetime support are not included unless expressly stated on the product page. Contact us if you find an error or have an access question.
Edureva
45 Dallas St, Mansfield NG18 5SY, UK
Email: support@edureva.com
Phone: +447473987363